Refund Policy 

Thank you for choosing to shop with us. To ensure a smooth and transparent shopping experience, please carefully review our refund and chargeback policy:

1. No Refunds on Shipped Orders

• Final Sale on Shipped Orders: Once an order has been shipped and you have received a shipping notification, the sale is considered final. We do not accept returns or provide refunds for any orders that have been shipped - unless the items you received were damaged.

2. Chargeback Policy

• No Chargebacks: We do not accept chargebacks as a method for obtaining a refund. Initiating a chargeback with your financial institution may result in the permanent suspension of your account and loss of future shopping privileges.
• Dispute Resolution: If you have any issues with your order, we encourage you to contact our customer service team at hello@avocurl.com so we can assist you in resolving the matter.

3. Subscription Cancellation

• How to Cancel: If you wish to cancel your subscription, you must do so 24 hours before the renewal date of your subscription order. Please log into your subscription portal to manage your subscription.
• Need Assistance? If you are unable to access your subscription portal or have difficulty remembering how to cancel, please contact us at hello@avocurl.com at least 24 hours before your subscription renewal date. Our customer service team will assist you with the cancellation process.
• No Guarantee of Cancellation or Refund: Once a subscription order has been placed, we cannot guarantee that we will be able to cancel the order or issue a refund.

4. Contact Information

• For any questions or assistance, please contact our customer service team at hello@avocurl.com.

By placing an order with us, you agree to this refund and chargeback policy. We appreciate your understanding and look forward to serving you.